SuperCue is a page turner series designed specifically for professional broadcast control scenarios, and it is fundamentally different from traditional consumer-grade page turners:

• Transmission distance: Ordinary page turners typically only cover 15-30 meters, while the SuperCue page turner can reach up to 300 meters, easily covering large venues.
• Anti-interference capability: Employing 410-450MHz adaptive frequency modulation digital communication technology, it remains stable even in venues with abundant Wi-Fi and Bluetooth connectivity, whereas ordinary page turners are easily interfered with by mobile phones, routers, and other electronic devices.
• Multi-device synchronization: SuperCue supports simultaneous control of multiple computers (up to 6) for synchronized page turning, while ordinary page turners can only control a single computer.
• Visual Status: The Quad and Pro models are equipped with an OLED high-definition screen that displays real-time battery level, channel, and time information, keeping you informed throughout your presentation.
• Professional accessories: flight case packaging, Type-C fast charging, dual remote control collaboration, etc., tailor-made for professional scenarios.

Simply put: If you're just using it in a small office, a regular page turner is enough; but for professional scenarios such as press conferences, concerts, and government/business meetings, SuperCue is the professional guarantee to ensure zero errors.

Based on your actual use case, we recommend the following:

• For everyday small meetings/department reports/teaching sessions → Choose the Mini : lightweight and portable, plug and play, and the best value for money.
• Large conference rooms/international conferences/require bilingual PPTs → Choose Dual : 200-meter transmission distance + synchronized page turning in both Chinese and English PPTs are exclusive advantages.
• Multi-screen interaction / Large-scale press conferences / Live sports broadcasts → Choose Quad : 5-inch touchscreen + simultaneous control from 4 computers, intuitive and efficient operation.
• Large-scale events/concerts/government/business meetings/professional broadcasts → Choose Pro : 7-inch touchscreen + control of 6 devices + dual remote controls + timer synchronization, flagship

• Upgrade Logic:Mini (Basic Entry-Level) → Dual (Distance + Bilingual) → Quad (Multi-Device + Touchscreen) → Pro (Flagship All-Round). We recommend choosing based on your specific needs; there's no need to blindly pursue the highest configuration. The remote control is universal and compatible with multiple receivers.

All SuperCue products support the following operating systems,are plug-and-play, and require no driver installation:

• Windows 7 / 8 / 10 / 11
• macOS (all versions)
• Android
• HarmonyOS

Compatible presentation software includes, but is not limited to, mainstream presentation tools such as Microsoft PowerPoint, Apple Keynote, WPS Presentation, and Google Slides. SuperCue can control any software that simulates keyboard "Page Up / Page Down" operations.

Absolutely.SuperCue page turner essentially simulates the "previous page" and "next page" key operations on a keyboard, so it's not limited to PowerPoint. It can control any software that supports page-turning shortcuts:

• Apple Keynote (the preferred presentation tool for Mac users)
• PDF readers (Adobe Acrobat, Preview, etc.)
• WPS Demo
• Google Slides
• Online demo tools in browser
• Any custom presentation

Simply plug the USB receiver into your computer and wait for the system to recognize it (usually it will be done automatically within a few seconds), and you're ready to use it.

SuperCue Mini is very easy to use; you can get started in just three steps:

1. Connecting the receiver: Plug the USB receiver into the computer's USB port and wait for the indicator light to flash, confirming that the computer has successfully recognized the device.
2. Power on remote: Press and hold the power button on the side of the remote to turn it on. The remote and receiver will pair automatically.
3. Getting Started: Open your PowerPoint presentation or presentation file, and use the "Previous Page" and "Next Page" buttons on your remote control to turn pages.

Tip:For first-time use, it is recommended to test in the office first to ensure successful pairing before taking it to the site. If you encounter pairing failure, please refer to the troubleshooting section below.

The SuperCue Quad features a 5-inch IPS capacitive touchscreen, making it as easy to operate as a smartphone.

Power on/off: Press and hold the side power button for 5 seconds to turn the device on/off.

Page turning: Tap the corresponding page turning button on the touchscreen, or use the page turning buttons on the remote control.

Switching control targets: Select the computer to control on the touchscreen (supports 1-4 computers), the operation is intuitive and clear.

Timing function: A countdown/countdown timer can be set in the center of the screen to help the speaker control the pace of the presentation.

LED indicator: An LED indicator light is located at the top of the screen, which dynamically displays when turning pages, allowing users to confirm that an operation has been performed even from a distance.on your actual use case, we recommend the following:

• For everyday small meetings/department reports/teaching sessions → Choose the Mini : lightweight and portable, plug and play, and the best value for money.
• Large conference rooms/international conferences/require bilingual PPTs → Choose Dual : 200-meter transmission distance + synchronized page turning in both Chinese and English PPTs are exclusive advantages.
• Multi-screen interaction / Large-scale press conferences / Live sports broadcasts → Choose Quad : 5-inch touchscreen + simultaneous control from 4 computers, intuitive and efficient operation.
• Large-scale events/concerts/government/business meetings/professional broadcasts → Choose Pro : 7-inch touchscreen + control of 6 devices + dual remote controls + timer synchronization, flagship

• UpgradeLogic:Mini (Basic Entry-Level) → Dual (Distance + Bilingual) → Quad (Multi-Device + Touchscreen) → Pro (Flagship All-Round). We recommend choosing based on your specific needs; there's no need to blindly pursue the highest configuration. The remote control is universal and compatible with multiple receivers.

💡 Compared to traditional button remote controls, touchscreen operation is more intuitive and displays more information, making it particularly suitable for complex demonstration scenarios that require frequent switching of control targets.

The SuperCue Dual consists of one remote control and two USB receivers. The usage steps are as follows:

1. Connecting the receivers: Plug the two USB receivers into the USB ports of the two computers respectively.
2. Automatic pairing: Both receivers are factory-set to the same channel and will automatically pair with the remote control after power-on.
3. Synchronous page turning: Press the "Next Page" button on the remote control, and the PowerPoint presentation on both computers will simultaneously turn to the next page.

Dual also supportsa standalone mode: allowing two computers to display different pages (e.g., one displaying a Chinese PPT and the other displaying an English PPT), all under the unified control of the presenter.

💡Typicalapplication scenario:Bilingual press conference in Chinese and English - the main screen displays the Chinese PPT, and the secondary screen/teleprompter displays the English version, which can be controlled simultaneously by one speaker.

All SuperCue models are equipped witha 30mW high-power green laser. Usage instructions:

• Press and hold the laser button on the remote control to emit a laser pointer spot.
• The effective range can reach several tens of meters, and the display is clear on the large screen.
• The laser emits red visible light, making it suitable for various lighting environments.

⚠️Safety Notice:This 30mW laser is Class 3R. Do not shine the laser directly into the eyes or onto reflective surfaces (such as mirrors). Do not allow children to use it alone. When using it in professional demonstration settings, please comply with local regulations regarding laser power.

To turn off the laser: Press and hold the red button on the remote control for 10 seconds to automatically turn off the laser.

To turn on the laser: Press and hold the green button on the remote control for 10 seconds to automatically turn on the laser.

Laser Off: When the battery level drops below 20%, the laser emitter will automatically shut off to ensure battery life.

The battery life performance of each SuperCue model is as follows:

• SuperCue Mini: 2000mAh rechargeable lithium-cobalt battery provides over 24 hours of continuous operation.
• SuperCue Dual: 2000mAh rechargeable lithium-cobalt battery provides over 24 hours of continuous operation.
• SuperCue Quad: 2000mAh rechargeable lithium-cobalt battery provides over 24 hours of continuous operation.
• SuperCue Pro: 2000mAh rechargeable lithium-cobalt battery provides over 24 hours of continuous operation.

💡Practicaladvice:Always fully charge the device before important meetings. The remote control has a battery level indicator (OLED screen) so you can check the remaining battery level at any time.

If the remote control and receiver cannot pair, please follow these steps to troubleshoot:

1. Check battery level: Ensure the remote control is fully charged or has power. Insufficient battery level may cause pairing failure.
2. Re-plug: Unplug the USB receiver from the computer, wait 5 seconds, and then plug it back in.
3. Channel matching: Check that the remote control and receiver are on the same channel. SuperCue offers 65,536 digital channels; ensure they are on the same channel.
4. Restart the device: Turn off both the remote control and receiver, wait 10 seconds, and then turn them back on.
5. Try a different port: Try plugging the receiver into another USB port on your computer (it is recommended to use a USB port on the computer motherboard directly, and avoid using a USB hub).
6. Reduce interference: Try again after moving away from potential sources of interference such as Wi-Fi routers and Bluetooth devices.

⚠️ If the above methods are ineffective, please contact customer service (sales@supercue.tech) or WhatApp for further technical support.

SuperCue uses 410-450MHz adaptive frequency modulation technology, and the latency is normally less than 20ms. If latency or instability occurs:

1. Distance factor: Confirm that the distance between the remote control and the receiver is within the effective range (Mini: 50m, Dual: 200m, Quad/Pro: 300m).
2. Physical obstruction: Avoid having thick walls, metal structures, or other obstacles between the remote control and the receiver.
3. Environmental interference: Are there large wireless devices such as wireless video transmission equipment suppressing the signal in the large venue?
4. Receiver placement: Placing the receiver as high as possible can effectively reduce interference.
5. Check the antenna: Please keep the antenna upright.

SuperCue uses 410-450MHz adaptive frequency modulation technology, and the latency is normally less than 20ms. If latency or instability occurs:

1. Distance factor: Confirm that the distance between the remote control and the receiver is within the effective range (Mini: 50m, Dual: 200m, Quad/Pro: 300m).
2. Physical obstruction: Avoid having thick walls, metal structures, or other obstacles between the remote control and the receiver.
3. Environmental interference: Are there large wireless devices such as wireless video transmission equipment suppressing the signal in the large venue?
4. Receiver placement: Placing the receiver as high as possible can effectively reduce interference.
5. Check the antenna: Please keep the antenna upright.

💡Professionaladvice:In large venues, it is recommended to place the receiver at the front of the stage or closer to the speaker via a remote USB kit for optimal signal quality.

SuperCue is designed for plug-and-play use and normally requires no driver. If your computer cannot recognize it:

1. Replace USB ports: Prioritize using the USB ports on the computer's motherboard (rear ports for desktop computers), and avoid using USB hubs/docking stations.
2. System check: Confirm that the operating system is on the supported list (Windows / macOS / Android / HarmonyOS).
3. Restart your computer: Sometimes the USB controller may experience temporary malfunctions, and restarting can resolve this.
4. USB device interference: Try again after unplugging other unnecessary USB devices.
5. Mac Special Settings: On macOS, some devices require allowing keyboard access in the "Security & Privacy" settings upon first use

Unsynchronized page turning across multiple machines is usually caused by the following reasons:

1. Channel inconsistency: All receivers must be set to the same channel. Check the channel settings of each receiver to ensure consistency.
2. Computer proximity: The distance between the controlled computer and the remote control should not differ too much.
3. Computer performance differences: Different computers may have different hardware performance, resulting in variations in page-turning animation speeds. It is recommended to use the same PowerPoint file and the same page-turning animation settings (such as disabling complex animation effects) on all computers.
4. USB interface differences: Different USB interfaces may have different data transfer speeds. Try to use the same type of interface.
5. Software version differences: Ensure that the demo software version is consistent on all computers.

💡Testing Recommendation:Before the official event, conduct at least one complete multi-device synchronization test at the venue, including signal distance test and page-turning synchronization test.

The core difference between Dual and Quad lies inthe control method and the number of controllable devices:

• Dual: Remote control + 2 computers + 200-meter transmission + Exclusive simultaneous page turning in Chinese and English PPTs
• Quad: 5-inch touchscreen control + 4 computers + 300-meter data transfer + OLED status display + sequential light page-turning indicator

Recommendation:

• If you only need to control two computers and don't need a touchscreen, the Dual is more economical.
• If you need to control 3-4 computers, or prefer the intuitive operation of a touchscreen, select Quad.
• For ultra-long-distance (over 200 meters) or more complex multi-device synchronization, Quad is more suitable.

The Pro is the flagship model in the SuperCue series, and its upgrades compared to the Quad include:

• Larger screen: 7-inch IPS capacitive touchscreen (5-inch for the Quad), for clearer information display.
• More devices can be controlled: up to 6 computers (4 local + 2 remote), and 4 Quads.
• Dual remote controls: Equipped with two remote controls, allowing for collaborative operation by two operators (such as a director and a presentation assistant).
• Timer linkage: Can be linked with an external presentation timer system, suitable for professional occasions with strict time control.
• Flight case packaging: Professional flight case protection, suitable for frequent tours and transportation.

💡Scenarios where the Pro version is essential:Large-scale government and enterprise meetings, concerts/galas, and other occasions requiring remote multi-device control; professional studios; and events requiring collaboration between directors and speakers. For small to medium-sized scenarios, the Quad is sufficient.

SuperCue has the following competitive advantages in the professional page turner market:

• Independently molded: Skin-friendly outer shell, soft and won't scratch your hands, ergonomic design, provides good force feedback.
• High-brightness laser: A 30mW green high-brightness laser that can be manually turned on/off, still providing clear illumination on the screen.
• OLED screen: displays real-time battery level, channel information, and single-page timer information.
• High-capacity battery: Equipped with a >2000mAh high-capacity cobalt lithium battery for long-lasting battery life.
• Type-C interface: More portable and easier to use, it allows for fast charging and firmware upgrades.
• Digital frequency pairing: Digital frequency pairing technology eliminates the need for traditional DIP switches, providing a more intuitive experience.
• Vibration alert: The remote control has a built-in linear vibration motor that can provide reminders for key points in the speaker's presentation.
• A more complete product line: covering all scenarios from the entry-level Mini to the flagship Pro, while similar products usually only have 1-2 models.
• Advanced communication technology: 410-450MHz adaptive frequency modulation + digital communication, resulting in stronger anti-interference capabilities.
• Capacitive Touchscreen: Quad/Pro features touchscreen operation, eliminating the limitations of traditional remote controls.
• Exceptional value for money: With comparable features, SuperCue is priced significantly lower than similar products from international brands.
• More considerate service: Fast after-sales response at 400-910-0613, one-year warranty, replacement instead of repair.
• Independent intellectual property rights: Possesses patents for trademarks, designs, and utility models, and has domestic and international certifications such as test reports, CE, RoHS, and low-power certifications.
• Globally recognized: Exported to over 200 countries and regions worldwide.

SuperCue's 433MHz/410-450MHz digital communication technology has significant advantages over common 2.4GHz (Bluetooth/Wi-Fi) page turners:

• Stronger penetration: Low-frequency signals are far more capable of penetrating obstacles such as walls and people than 2.4GHz signals, resulting in more stable signals in large venues.
• Less interference: By avoiding common sources of interference in the 2.4GHz band such as Wi-Fi, Bluetooth, and microwave ovens, the meeting environment is cleaner.
• Longer transmission distance: At the same power, the effective transmission distance of 433MHz is 3-5 times that of 2.4GHz.
• Adaptive Frequency Modulation: The Quad/Pro models support adaptive frequency modulation in the 410-450MHz band, automatically selecting the optimal channel to further reduce the risk of interference.

💡 This is also the core technology that allows SuperCue to maintain stable transmission even in Wi-Fi-rich and device-heavy meeting environments.

300 meters is the transmission distance of the Quad/Pro model under ideal conditions. The effective distance in actual use is affected by the following factors:

• Obstacles: In open areas (outdoors), the effective distance can reach up to 300 meters; indoors, the effective distance will be shortened when there are walls or metal structures.
• Human body obstruction: A large number of audience members in the venue will block the signal, and the actual effective distance is usually 50-100 meters.
• Electromagnetic environment: Interference may occur if there are large electronic devices (such as wireless video transmission devices) nearby.

💡Practical advice:In most indoor meeting scenarios, SuperCue's effective control distance is more than sufficient. Even in a venue with thousands of attendees, full coverage can be ensured by placing the receiver at the front of the stage (using a remote USB kit and transmitting via Ethernet cable).

SuperCue allows pairing of the remote control and receiver by changing the channel.

• Mini/Dual: This is a fixed channel. The receiver will have a serial number (SN) code, and the last four digits indicate the channel of the device.
• Quad/Pro: Channel settings can be directly entered in the touchscreen settings menu, making operation more intuitive.
• Remote Control: After confirming the receiver's channel, you can match it by changing the remote control's channel.
• Remote control frequency tuning tutorial:
• Step 1: With the remote control off, press and hold the laser button while holding it down, then press the power button to turn on the device and enter the channel settings interface.
• Step 2: Click the green button to adjust the value, and click the red button to confirm. Adjust to the desired channel value to complete the pairing.

⚠️Important reminder:When using multiple SuperCue page turner devices in the same venue, be sure to set them to different channels to avoid signal interference.

Yes.SuperCue supports multiple remote controls for the same receiver (must be on the same channel). Typical application scenarios:

• Pro version with dual remote controls: Comes with two remote controls, which can be operated by two people (such as the speaker and the director each holding one).
• Multiple sets can be set to the same channel :

This design is particularly useful in the following scenarios:

• The speaker delivers the speech on stage with one remote control, while the director/assistant holds another remote control backstage as a backup.
• Large-scale events require multiple people to collaboratively control the presentation progress.

⚠️ Please ensure that there is no conflict when multiple remote controls are used at the same time (e.g., one person presses "next page" while another person presses "previous page").

Proper maintenance can extend the service life and ensure stable and reliable operation every time.

• Storage: After use, return the remote control and receiver to the dedicated storage box or flight case to avoid dust and moisture.
• Charging: Do not wait until the battery is completely depleted before charging. If the battery is not used for an extended period, it is recommended to charge it every 2-3 months to maintain battery activity.
• Cleaning: Wipe the surface with a dry, soft cloth, avoiding the use of chemical solvents. For touchscreens, use a screen cleaning cloth with a small amount of screen cleaning solution.
• Shipping: The Pro model is shipped in a flight case; other models are recommended to be shipped in their original packaging boxes to avoid pressure and collisions.
• Laser: Never expose a laser to any person, animal, or camera equipment. Danger! Danger! Danger!

Warranty information for SuperCue products (subject to the official warranty at the time of purchase):

• Warranty period: 1-year warranty on the entire machine.
• Warranty Coverage: Quality issues not caused by human error will be repaired or replaced free of charge.
• After-sales channels: Email us at sales@supercue.tech | or WhatsApp
• hours: Monday to Saturday, 9:00 AM to 9:00 PM (GMT+8)
• Global after-sales support: Overseas users can contact official support via WhatsApp or email.

💡 We recommend keeping your proof of purchase (invoice/order number) safe, as you can provide it to customer service if you need after-sales service.